The following terms and conditions (“Terms and Conditions”) govern your use of the website and its online publications. References to “CR,” “we,” “us,” and “our” refer to Chata Romano Partnership, a private company incorporated in the Republic of South Africa. References to “you” and “your” refer to any user or visitor of the website https://www.chataromano.com (“Website”). References to “Goods” refer to either CR Products and/or CR Online Publications.
eBook Sales
Chata Romano is a business in the Image Consulting and Publishing industry. Orders will be processed immediately upon availability and receipt of payment, with delivery confirmed via email. In the event that a download fails, Chata Romano will provide a full refund within 30 days. Once the download has been completed, no refund will be provided, as the purchaser has had the opportunity to preview the cover and 20 pages of the 243-page eBook.
Customer Privacy Policy
Chata Romano does not retain your credit card information. Personal data is only used to process your order and provide customer support if needed. Chata Romano takes reasonable steps to protect your personal information, which is defined under the Promotion of Access to Information Act 2 of 2000 (PAIA). Payment can be made via Visa, MasterCard, PayPal, or EFT into Chata Romano’s bank account, the details of which are available on request. Card transactions are processed via PayGate (Pty) Ltd, using Secure Socket Layer (SSL) encryption. No card details are stored on the website. Customer details are stored separately from card information.
Payment and Responsibility
The merchant outlet country is South Africa, and the transaction currency is South African Rand (ZAR) or Australian Dollar (AUS). Chata Romano is responsible for all aspects of the transaction, including the sale of goods and services, customer service, dispute resolution, and delivery.
Country of Domicile
This website is governed by the laws of South Africa, where Chata Romano has chosen as its domicilium citandi et executandi for all purposes under this agreement.
Variation of Terms
Chata Romano may modify these Terms and Conditions at its sole discretion, without notice.
Company Information
This website is run by Chata Romano Partnership, with the owners being Chata Romano and Avraham Romano. Contact details are as follows:
- Email: info@chataromano.com
- Phone: +27 72 065 2591
(Note: Physical address available upon request for security reasons.)
Makeover Competition
The 8 makeovers will take place during a future promotion (dates to be inserted). Applications will be reviewed on a specified date, and selected winners will be notified via email and Facebook. Each winner must sign a disclaimer agreeing to allow Chata Romano to use their makeover photographs for editorial and advertising purposes, both locally and internationally, with no monetary compensation. Winners must be available on specific dates for their makeover, clothing selection, and photographic shoot. The value of the makeover is R15,000, and it is non-transferable, non-extendable, and cannot be exchanged for cash.
Copyright
The contents of this website, including text, graphics, images, trademarks, and logos, are protected by copyright and trademark laws and are owned by or licensed to Chata Romano Partnership. Any unauthorized use, distribution, or reproduction of these materials is prohibited. Commercial use of any content from this website requires prior written permission. The name “Chata Romano” is a registered trademark, and various Chata Romano systems and services are intellectual property of the company. All rights are reserved, and unauthorized actions may result in legal consequences.
Terms of Use
By using this website, you accept the Terms and Conditions. You may not interfere with the proper operation of the website or use automated tools to monitor, copy, or distribute its content without permission. You also agree not to distribute unlawful or offensive material through the website. Any third-party websites linked from this site are not governed by these Terms and Conditions, and Chata Romano is not responsible for their content or privacy policies.
Privacy Policy
Chata Romano collects basic personal information (name, surname, email, city, and country) to process your orders and communicate with you. The website uses cookies to track usage and improve functionality. You can disable cookies through your browser settings, but doing so may limit your access to some features of the site. Personal information is not shared with third parties except when required by law or to protect the company’s rights and property.
Limitation of Liability
Chata Romano is not liable for any injury, loss, or damages arising from the use of the website or linked third-party websites. Users indemnify Chata Romano against any claims resulting from their use of the website.
Changes to Terms and Conditions
Chata Romano reserves the right to update or amend these Terms and Conditions at any time without notice. Changes will apply only after they have been displayed on the website. Continued use of the website after changes are posted will be considered acceptance of the updated Terms and Conditions.
Availability and Termination
We will use reasonable efforts to maintain the availability of the website, except during scheduled maintenance periods, and reserve the right to discontinue providing the website or any part thereof with or without notice to you. CR may, at its sole discretion, terminate, suspend, or modify this website, with or without notice. You agree that the company will not be liable to you if it chooses to suspend, modify, or terminate the website.
Emails
CR uses reputable third parties who adhere to strict criteria set out by CR to deliver the emails you receive, if you have subscribed to email newsletters or have chosen to receive information about CR products and services.
Fees Payable – Both Parties’ Responsibilities
Access to some CR content may be subject to a fee, and all payments, including any applicable taxes, must be made in advance. You are responsible for the payment of all charges associated with the use of the site and/or a digital application using your ID, whether by you or someone else. If your use of the site is terminated by CR, you will be entitled to receive a refund of any pro-rata credits or prepayments that remain unused at the time of termination, unless such use is terminated because you are in breach of these terms. You will continue to be responsible for any fees or other charges you have incurred prior to such termination. All refunds are at the discretion of CR and can only be made to the credit/debit/charge card used for the original purchase.
Gift Vouchers
Additional terms govern the purchase and redemption of gift vouchers. The gift voucher will be sent electronically via email to a specified email address provided by the purchaser. If the email is incorrect for any reason, CR cannot take responsibility, and any refunds or changes regarding the gift voucher will be at CR’s sole discretion. CR will endeavor to email the electronic gift voucher to the recipient within three working days of receiving your proof of payment. If the voucher is requested to be delivered at a future date, it will be sent electronically as soon as possible after 00:01 GMT on the requested day. If a technical issue arises, the voucher will be sent as soon as possible after the problem is resolved. CR will not be liable for delays in delivery and will not offer a refund in such cases. The gift voucher can only be redeemed by the person named as the recipient and is non-transferable. The recipient must register with CR online to redeem the voucher. Gift vouchers have a cash redemption value of US$0.001 and are not transferable or assignable. They cannot be exchanged for print copies of CR publications and must be redeemed within one year of receiving the email voucher. After one year, the voucher expires, and no refund will be offered. A redeemed gift voucher is non-transferable. Refund requests can only be made by the person who made the purchase and will be considered at CR’s sole discretion. No refund will be given if a gift voucher is purchased and CR runs a promotional offer at a lower price than the original voucher. Gift vouchers redeemed in connection with promotional offers are subject to the terms and conditions of that offer and supersede any conditions herein.
Governing Law
These terms and conditions shall be governed and interpreted in accordance with the laws of the Republic of South Africa. Your continued use of the website will constitute your consent and submission to the jurisdiction of South African courts for any proceedings arising from these terms and conditions.
Terms and Conditions of Sale
Once you tick the box labeled “Submit,” these terms and conditions of sale form a legally binding agreement between you and CR. You may contact us via email at info@chataromano.com to obtain a full record of your transaction, and we will confirm all your purchase orders via email. The company will not execute the order until receiving confirmation that payment has been received.
Cancellation and Refund Policies
You are entitled to cancel your order without penalty within seven (7) days of the goods being delivered. In such an event, you will receive a full refund of the purchase price within 30 days, provided you do not use the goods. If CR is unable to deliver the goods within 30 days, you will be notified, and you may elect to cancel your order. If you cancel, you will be refunded within 30 days.
Returns
Goods may be returned only if defective, damaged, or if the product supplied is not the same as what was ordered. If the goods are defective, this must be reported as soon as possible and returned within one month of delivery. Refunds will be issued after receipt of the goods in good condition. If the goods are not as ordered, the issue must be reported within 24 hours. Any damage must be reported within 24 hours as well. If the return is approved, CR will either arrange for collection or request that you post the item back. You will be credited or refunded for postage costs up to CR’s specified rate. Returns must be carefully packaged to avoid further damage.
Breach
If either party breaches any terms, the aggrieved party shall send a written notice to the defaulting party. If the breach is not remedied within 14 days, the aggrieved party may claim specific performance or cancel the agreement.
Privacy
Due to the nature of the internet, CR cannot guarantee that your communications will be free from unauthorized access by third parties. CR will not be liable for any loss or damages arising from third parties’ unauthorized access to your data.
Notices
Notices should be sent via email to info@chataromano.com, and all email communications must use the “read receipt” function. Notices will be deemed received on the date indicated in the read receipt notification.
General
You may not cede, assign, or transfer your rights and obligations under these terms to any third party. Any failure by either party to enforce any right shall not constitute a waiver. If any term is declared invalid, the remainder of the terms will remain in full force.
Disclaimer: Reviews
All products reviewed on the Chata Romano blog are independent and published without any guarantee from the supplier. The opinions expressed are solely those of chataromano.com. Any adverts on the site by suppliers whose products have been reviewed are incidental and should not be construed as endorsements.
Disclaimer: Access to Website
Access to the website is at your own risk. While CR takes reasonable steps to ensure accuracy, the company makes no representations or warranties regarding the quality, timeliness, or reliability of any information on the website. The site is provided “as is,” and CR does not accept responsibility for errors, omissions, or any malicious content that could harm your system.
Provision of Goods and Services
CR provides products and services in the image-consulting field. The offering on this website is available internationally. CR will refund clients in full within 30 days if products or services are unavailable. Cancellation of orders by the client will attract a 5% administration fee, and no refund will exceed the original amount paid.
Customer Privacy Policy
CR takes reasonable steps to protect personal information and ensures that the mailing list remains confidential and is never sold.
Responsibility
CR is responsible for all aspects relating to transactions, including the sale of goods and services, customer service, support, dispute resolution, and delivery of goods.
Country of Domicile
This website is governed by the laws of South Africa, where CR chooses its domicilium citandi et executandi for all purposes under this agreement.
Variation
CR may update this agreement at its discretion without notice.
Company Information
This website is operated by Chata Romano Partnership, a private company based in South Africa. Partners: Chata Romano and Avraham Romano. Contact email: info@chataromano.com.
