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Terms & Conditions – eBook Sales

Terms & Conditions – eBook Sales

Detailed description of goods and/or services
Chata Romano is a business in the Image Consulting and Publishing industry.

Delivery policy
Subject to availability and receipt of payment, requests will be processed instantly and delivery confirmed by way of email

Return and Refunds policy
In the event the download fails, Chata Romano will refund the client in full within 30 days.

In the event the download has been actioned the refund will not pertain, the purchaser has been given the opportunity to view the cover and to preview 24 pages of the 243 page eBook.

Customer Privacy policy
Chata Romano does not retain your credit card information. Your personal data will only be used to process your order and provide you with support, should you require it. Chata Romano shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:

Payment options accepted
Payment may be made via Visa, MasterCard or PayPal or by EFT into the Chata Romano bank account, the details of which will be provided on request.

Card acquiring and security
Card transactions will be acquired for Chata Romano via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to to view their security certificate and security policy.

Customer details separate from card details
Customer details will be stored by Chata Romano separately from card details which are entered by the client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to

Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa and Australian. Transaction currency is South African Rand (ZAR) and Australian Dollar (AUS).

Chata Romano takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Country of domicile
This website is governed by the laws of South Africa, where Chata Romano chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

Chata Romano may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information
This website is run by a partnership based in South Africa trading as Chata Romano, the owners being Chata Romano and Avraham Romano.

Chata Romano contact details
Company Physical Address: The Courtyard, 130 Rivonia Road, Sandown, 2196.
Telephone: 072 065 2591




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